The premium PPF warranty for premium gloss PPF and satin PPF is a 10-year manufacturer warranty against yellowing, cracking, blistering and delamination, provided the film was professionally installed. To claim, you need the warranty card and the receipt. It does not cover rock damage, collisions or problems caused by improper care, so a stone mark in the film is not a warranty issue. Always check the current terms for your exact product, because the manufacturer’s warranty document is the controlling source.
Jump to section · 9 parts
- What does the PPF warranty cover?
- What is not covered by the PPF warranty?
- What can void or weaken a PPF warranty claim?
- What paperwork do I need for a PPF warranty claim?
- How is a PPF warranty claim assessed?
- How does the STEK warranty compare?
- How does Apex Detail Studio handle warranty and aftercare?
- What our PPF customers say
- Frequently asked questions
Key facts
- Cover: 10 years on premium gloss PPF and satin PPF against yellowing, cracking, blistering and delamination.
- Condition: the film must be professionally installed.
- Paperwork: keep the warranty card and the receipt.
- Not covered: rock damage, impact or collision damage, and improper care.
- Other films: STEK lists a 12-year warranty for its DYNO range, with conditions.
Questions about your film’s warranty? WhatsApp us your model and the team will reply with clear answers for your car.
A long warranty is one of the reasons owners choose premium PPF, and it is a real benefit. But many people assume it covers anything that happens to the film, and that leads to disappointment when a stone cut or a lifted edge after a body repair turns out to be outside the terms.
This guide explains what the manufacturer warranty covers, what it does not, what you need to keep, and the habits that protect you. It is a practical summary, not legal advice: the current warranty document on the manufacturer’s site always takes priority.
What does the PPF warranty cover?
Premium gloss PPF and satin PPF carry a 10-year manufacturer warranty against yellowing, cracking, blistering and delamination when the film is professionally installed. These are product defects: problems with the film itself rather than damage from outside.
The manufacturer publishes its terms on its warranty information page. Read the version that applies to your product and region, because terms can differ between film lines and change over time.
| Issue | Typically covered? | Why |
|---|---|---|
| Yellowing | Yes | Listed product defect |
| Cracking | Yes | Listed product defect |
| Blistering | Yes | Listed product defect |
| Delamination | Yes | Listed product defect |
| Stone or rock damage | No | External impact, not a defect |
| Collision or kerb damage | No | External damage |
| Damage from improper care | No | Excluded by the terms |
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Send your model and a few photos on WhatsApp and the team will reply with a quote.
What is not covered by the PPF warranty?
The warranty does not cover rock damage or improper care. In practice, that means most of the marks owners see on the film after a few years of driving are not warranty issues.
- Stone cuts and chips in the film. That is the film doing its job of protecting the paint.
- Collision, kerb and car park damage. External damage is outside product cover.
- Lifting after body repair or repainting. Problems caused by work on the panel underneath are not film defects.
- Staining or damage from neglect or harsh products. Improper care is excluded.
If a panel is damaged by impact, it can be re-filmed on its own. Our guide on PPF after an accident or panel repair explains how that works.
What can void or weaken a PPF warranty claim?
The clearest risks are the conditions in the terms themselves: the film must be professionally installed, you need the warranty card and receipt, and damage from improper care is excluded. Beyond that, these habits make a claim harder to assess:
- Losing the warranty card, receipt or installation details.
- Not being able to identify the exact film product on the car.
- Using aggressive solvents, abrasive polishes or harsh cleaners on the film.
- Brush car washes or pressure-washer nozzles held close to film edges.
- Unauthorised repairs or partial removal of the film before inspection.
- Leaving a small problem, such as a lifting edge, until it spreads.
If you are unsure whether a product or method is safe for your film, ask your installer first. For exact exclusions, confirm with the manufacturer’s current terms.
What paperwork do I need for a PPF warranty claim?
Keep these together, ideally as photos on your phone as well as paper copies:
- The warranty card for the film.
- The receipt or invoice from the installer.
- The installation date and the exact film product, such as premium gloss PPF or satin PPF.
- Which panels were covered.
- Dated photos of the issue when you first notice it.
How is a PPF warranty claim assessed?
Start with your installer. Send clear photos, your paperwork and a short description of the problem. The film and the cause need to be inspected before anyone can confirm whether it is a covered defect, and the remedy depends on the manufacturer’s terms and approval.
It helps to know the difference between defects and other issues. Our guide to PPF yellowing, peeling and lifting explains the common causes, and how long PPF lasts in Dubai explains why warranty length is not the same as service life.
How does the STEK warranty compare?
STEK lists a 12-year warranty for its DYNO range, with conditions. It is also a product warranty, and impact damage and improper care are not the same as a defect. Confirm the exact terms for the film fitted to your car.
Full-body PPF at Apex starts from AED 12,000 for sedans and AED 13,500 for SUVs and trucks (colour PPF from AED 15,000), depending on options, before 5% VAT. Our PPF price guide and premium PPF guide compare both brands.
How does Apex Detail Studio handle warranty and aftercare?
As a manufacturer-accredited installer that also fits STEK, we set every job up so the warranty is easy to use if you ever need it.
- Clear product record. Your invoice shows the exact film line and the panels covered.
- Warranty details. You receive the warranty information for your film at handover.
- Aftercare guidance. We explain how to wash the film and which products to avoid.
- Quality check. Every edge, corner and seam is inspected before release.
- Support. If something changes, send us photos on WhatsApp and we will inspect the car and guide you through the next step.
See our installation process and how to choose a PPF installer for more.
What our PPF customers say
Frequently asked questions
How long is the premium PPF warranty?
Premium gloss PPF and satin PPF carry a 10-year manufacturer warranty against yellowing, cracking, blistering and delamination when professionally installed. Confirm the current terms for your exact product on the manufacturer’s warranty page.
Does the manufacturer warranty cover stone chips?
No. Rock damage is not covered, because it is external impact rather than a product defect. A stone mark in the film usually means the film has protected the paint underneath.
What do I need to make an manufacturer warranty claim?
You need the warranty card and the receipt, and it helps to have the installation date, the exact film product and dated photos of the issue. Contact your installer first so the film can be inspected.
Can improper care void my PPF warranty?
Damage caused by improper care is excluded from the warranty. Using harsh solvents, abrasive polishes or pressure-washing film edges can cause damage that is not covered.
Is lifting after a body repair covered?
Usually not, because the problem comes from work on the panel underneath rather than a film defect. Tell your installer about any repainting so the film can be assessed and replaced if needed.
Does STEK have a longer warranty than our premium film?
STEK lists a 12-year warranty for its DYNO range, with conditions, compared with 10 years for premium gloss PPF and satin PPF. Both are product warranties, so check the exact terms for the film you choose.
